Ray Ahlbrandt, Service Delivery Manager

Ray Ahlbrandt is a Service Delivery Manager for one of the Intellectual Disability services in Christchurch

Compared to my initial expectations, my experience so far in working for Richmond..."Is that the organisation is much more professional than I thought. Richmond provides great training opportunities and the organisation has a sense of direction."

What I like most about working for Richmond..."Is that staff are engaged. There's lots of support, people are open and honest and work collaboratively. You feel safe as an employee knowing that you can try things. If you're on the right track you'll know and if you're on the wrong track you'll get feedback as well."

The biggest highlight of my career at Richmond so far..."Has been the achievement of huge service performance improvements and seeing the service running smoothly."

What I love about my job..."Is the people. I love managing staff and being part of the clients' lives."

A typical day might involve..."Admin, coaching staff and clients and meeting with outside agencies."

What I value most about working for Richmond is..."The job security. It's a big organisation and it's great to have job security."

I would describe the learning and development opportunities at Richmond as..."Great! There are lots of really skilled people who are willing to share their expertise. I've had numerous offers of help and support."